Operations & Administrative Executive (Government Sector | 12-Month Contract)

About This Role

We are seeking a proactive and detail-oriented Operations & Administrative Executive to support operational processes, system administration, and service delivery functions within a Government Sector environment. The successful candidate will play a key role in supporting day-to-day operations, coordinating with stakeholders and vendors, managing system-related matters, and ensuring data accuracy and operational efficiency.

Key Responsibilities

• Provide ticket support for users of internal systems, clarifying and directing queries requiring in-depth technical support to the relevant subject matter experts while tracking requests through to closure.

• Manage and coordinate with system vendors on data-related requests and system matters.

• Verify and investigate data discrepancies identified in reports and systems supporting service delivery operations.

• Provide operational support for payment processing and data interface matters.

• Coordinate and prepare materials to support change management activities.

• Perform administrative and operational duties as assigned.

Requirements

• Degree qualification in any discipline.

• Strong attention to detail and organisational skills.

• Good analytical and problem-solving abilities.

• Able to process and manage large volumes of information accurately.

• Good command of spoken and written English.

• Proficient in Microsoft Excel.

• Able to work independently and collaborate effectively with multiple stakeholders.

Preferred Experience

• Experience in operations, administration, programme coordination, business support, or customer support functions.

• Experience handling data verification, reporting, records management, or operational support activities.

• Experience liaising with vendors and stakeholders.

• Familiarity with ticketing systems, workflow systems, or case management platforms will be an advantage.

Employment Details

• Salary: $3,100 - $3,300 per month

• Contract Duration: 12 Months

• Industry: Government Sector

• Working Arrangement: Office-based