Operational Excellence Executive

The Operational Excellence Executive provides structured coordination, analytical support, and assisted execution for Operational Excellence initiatives such as Kaizen projects and NTUC CTC grant-related activities. The role focuses on disciplined documentation, data analysis, and follow-through, while progressively building capability in Operational Excellence practices to support WEO's transformation agenda.

Job Duties
A. Strategy & EXCO Support

- Prepare materials for OE-related updates, Kaizen reviews, and management meetings.

- Consolidate input from departments related to Operational Excellence and improvement initiatives.

- Maintain structured documentation and version control for OE and improvement-related files.

B. Kaizen & Improvement Projects

- Support Kaizen pre-work including data extraction, scoping support, and scheduling.

- Coordinate collection of process data, action tracking, and follow-up items.

- Prepare Kaizen documentation including current-state maps, A3 drafts, and improvement logs.

- Co-facilitate Kaizen activities under guidance and progressively take on small-scope improvement ownership.

- Compile Kaizen summary reports and support post-implementation tracking.

C. NTUC CTC Grants & Government Funding Coordination

- Support preparation of NTUC CTC grant applications and required documentation.

- Organise and compile supporting materials such as KPI evidence, training records, and improvement outputs.

- Track submission deadlines, progress status, and post-approval reporting requirements.

- Coordinate internally with relevant departments to collect required input and evidence.

D. Administrative & Coordination Support

- Maintain structured shared folders, trackers, templates, and documentation for OE initiatives.

- Support logistics for Kaizens, improvement workshops, and OE-related reviews.

Requirements

EXPERIENCE:

. 1-3 years of relevant experience in Operational Excellence, Process Improvement, Business Operations, Project Coordination, or a similar analytical/coordination role

. Exposure to improvement initiatives such as Kaizen, Lean, process mapping, or structured problem-solving (hands-on or support role)

. Experience in preparing reports, presentations, and documentation for management or cross-functional teams

. Experience coordinating across departments and following up on action items and deliverables

QUALIFICATIONS:

. Diploma or Bachelor's Degree in Business, Engineering, Operations Management, Industrial Engineering, or a related discipline

. Basic knowledge of Operational Excellence, Lean, Continuous Improvement, or quality methodologies

. Proficiency in Microsoft Excel, PowerPoint, and Word (data tracking, analysis, and presentation preparation)

. Familiarity with basic data analysis, process mapping, or documentation standards is an advantage

OTHER REQUIREMENTS:

. Strong organisational skills with the ability to manage multiple tasks and deadlines

. Detail-oriented with a high level of accuracy and discipline in

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

. Strong organisational and coordination skills

. Strong proficiency in Microsoft PowerPoint, Excel, and Word

. Clear written and verbal communication

. High attention to detail and accuracy

. Proactive, resourceful, and dependable

. Analytical thinking and basic data analysis capability

. Structured problem-solving mindset (PDCA / 5 Whys)

Behavioural Competencies:

. Positive and supportive attitude

. High integrity and confidentiality

. Continuous improvement mindset

. Strong follow-through and accountability

. Comfortable working across departments and cultures

. Open to feedback, coachable, and willing to learn