Why This Role Is a Game-Changer
As VP Operations, you will own the strategy and execution of our critical operational functions - Warehousing, Logistics, Facility Management, Security, and Administration. Your leadership will directly impact operational efficiency, cost optimization, and the seamless running of our day-to-day business, ensuring we deliver on commitments to customers, employees, and stakeholders. This is a high-impact role where innovation and precision meet to shape the future of our operations.
What You'll Do (Core Focus: Warehousing, Logistics, Facility, Security, Admin)
1. Warehousing Management
- Develop and implement a scalable warehousing strategy aligned with the company's growth, covering inventory control (e.g., tech components, finished products like optical modules/AI hardware), stock rotation, and warehouse layout optimization.
- Oversee the deployment of warehouse management systems (WMS) to automate processes (e.g., order picking, stock counting, inventory tracking) and ensure 100% accuracy in stock records.
- Lead warehouse team management: set performance KPIs (e.g., order fulfillment rate, inventory turnover), conduct regular audits, and ensure compliance with Singapore's warehousing safety regulations (e.g., Workplace Safety and Health Act).
2. Logistics & Distribution
- Own end-to-end logistics operations, including domestic/international shipping (for tech products/components), carrier management, and last-mile delivery coordination (especially for B2B clients like data centers or telecom firms).
- Optimize logistics costs while maintaining service quality: negotiate contracts with freight forwarders, monitor shipping timelines, and resolve issues (e.g., delays, customs clearance for cross-border tech shipments).
- Ensure alignment with global trade regulations (e.g., Singapore's Customs Act, international tech export controls) to avoid compliance risks in logistics workflows.
3. Facility Management (Factory & Office)
- Oversee the maintenance and optimization of company facilities, including production facilities (if applicable for hardware), office spaces, and auxiliary areas (e.g., meeting rooms, staff amenities).
- Manage facility-related vendors (e.g., maintenance contractors, cleaning services) to ensure premises are safe, functional, and compliant with Singapore's building codes (e.g., Fire Safety Act).
- Lead facility upgrade projects (e.g., expanding production floors, upgrading office infrastructure) to support team growth and operational needs.
4. Security Operations
- Develop and implement a comprehensive security strategy covering physical security (e.g., office/factory access control, CCTV monitoring) and data security for on-site operations (e.g., protecting confidential tech components or customer data in warehouses).
- Manage security teams/vendors, conduct regular security audits, and respond to security incidents (e.g., theft, unauthorized access) to minimize business impact.
- Ensure compliance with Singapore's security regulations (e.g., Private Security Industry Act) and align security protocols with the company's data protection policies (e.g., PDPA).
5. Administrative Operations
- Streamline end-to-end administrative workflows to enhance employee productivity, including office supplies management, travel arrangements for the team, and coordination of company events (e.g., town halls, client visits).
- Oversee the administration of employee facilities (e.g., pantry services, IT support coordination for office equipment) and manage administrative budgets to optimize costs.
- Ensure alignment of administrative processes with HR policies (e.g., onboarding logistics for new hires, offboarding procedures) to create a seamless employee experience.
6. Cross-Functional Leadership & Strategy
- Collaborate with executive peers (Sales, R&D, Finance, HR) to align operational plans with business goals - e.g., scaling warehousing capacity for new product launches, optimizing logistics for sales expansion into APAC markets.
- Lead annual operational planning: set budgets, define KPIs (e.g., warehouse fulfillment efficiency, logistics cost per unit, facility uptime), and track performance to drive continuous improvement.
- Identify emerging trends (e.g., automated warehousing, green logistics) and integrate innovative solutions to future-proof operations.
What You Bring to the Team
1. Professional Experience
- 15+ years of progressive operations experience, with at least 8+ years in a senior leadership role (e.g., Director of Operations, VP Operations) within the technology industry (optical modules, AI hardware, or SaaS preferred).
- Proven track record of managing warehousing, logistics, facility, security, and administrative operations for a fast-growing tech company, ideally in Singapore or APAC.
- Experience scaling operational functions to support revenue growth from (50M+ to )200M+, with a focus on efficiency and cost optimization.
- Deep knowledge of Singapore's operational regulations (e.g., Workplace Safety and Health Act, Customs Act, PDPA) and experience ensuring compliance across all operational functions.
2. Technical & Leadership Skills
- Proficiency in operational management tools: Warehouse Management Systems (WMS), Logistics Management Software (LMS), and office administration tools (e.g., Microsoft 365, Asana).
- Strong data literacy: Ability to analyze operational metrics (e.g., warehouse inventory accuracy, logistics on-time delivery rate) and use data to drive decisions.
- Exceptional leadership skills: Experience managing and developing large cross-functional teams (20-40+ direct/indirect reports, including warehouse supervisors, logistics managers, facility leads, and admin heads).
- Agility and problem-solving: Thrive in a fast-paced tech environment and can resolve operational challenges (e.g., supply chain disruptions, facility emergencies) efficiently.
3. Education
- Master's degree (MBA preferred) or Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
- English and Mandarin can be working languages.
What We Offer
- Competitive Executive Compensation Package: Base salary + performance-based bonus + equity options (designed to reward your impact on our growth).
- Comprehensive Benefits: Private medical insurance (for you and your family), 14+ days of annual leave, professional development budget (for industry certifications or leadership training), and flexible hybrid work arrangements.
- Career Growth: Lead a critical function in a fast-growing tech company - with opportunities to expand your scope as we scale globally.
- Inclusive Culture: Join a diverse team that values innovation, collaboration, and work-life balance. We prioritize your well-being and support your professional goals.
Ready to Lead Our Operations
If you're a strategic, results-driven operations leader with deep expertise in warehousing, logistics, facility, security, and admin - and you're excited to shape the future of a growing tech firm - we want to hear from you!
Apply Now: Send your resume and cover letter to [[Confidential Information]] with the subject line: VP Operations Application - [Your Full Name].
We celebrate diversity and are committed to creating an inclusive environment for all employees.
