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Shopee

Operation Support Specialist (SPX Express)

Shopee
Singapore
Fresher
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  • Posted 21 hours ago
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Job Description

Job Description:

  • Responsible for onsite seller operations performance.
  • Develop strategies to drive synergy across different sellers in order to meet operational performance.
  • Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level and stakeholder satisfaction.
  • Work together with the Operational Excellence Team in driving Quality Assurance and productivity improvement and SOP development.
  • Assist in the planning and implementation of projects in Cross-function to ensure the projects are going in the right direction within the targeted timeline.
  • Work closely with the management team to determine long-term strategies, set realistic operational goals and timelines.

Requirements:

  • Bachelor's degree in any field.
  • Able to travel to seller locations every week
  • Great problem-solving skills.
  • Experience in team management.
  • Proactive and able to use initiative.
  • Strong business sense and able to improve the team through a clear business view.
  • Strong analytical skills and able to make judgement based on logical reasons.
  • Well-developed interpersonal and communication skills.
  • Able to communicate clearly and concisely.
  • Quick learning, adaptive and flexible.
  • Committed, result oriented, willing to go extra miles for goal achievement.
  • Like challenging goals and fun environment.
  • Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
  • Can have an attitude, ability to work under pressure and in a fast-paced environment.
  • Excellent written and verbal communication skills in English.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 139469101

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Last Updated: 21-01-2026 06:55:02 AM
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