Operation Supervisor

Key Responsibilities:

• Supervise and manage daily cleaning operations across assigned sites.
• Deploy manpower effectively to ensure sufficient coverage at all locations.
• Train and monitor site cleaners to ensure cleaning standards and safety procedures are followed.
• Conduct regular site inspections and audits to maintain service quality.
• Handle client feedback and resolve complaints or operational issues promptly.
• Coordinate with HR for manpower planning, leave, and replacement arrangements.
• Monitor stock levels of cleaning supplies and equipment liaise with vendors as required.
• Prepare operational reports and update management regularly.
• Ensure compliance with workplace safety and health (WSH) regulations.

Requirements:

• Minimum Diploma in related field is an advantage.
• At least 3 years of relevant experience in cleaning operations or facilities management.
• Prior supervisory experience preferred.
• Good communication and interpersonal skills.
• Able to work independently and manage a team.
• Basic knowledge of Microsoft Office (Excel, Word).