Job Summary
Lead the operations team to fulfill daily orders accurately, manage inventory and supplier relationships, and resolve customer complaints to ensure smooth service delivery.
Responsibilities
- Lead the operations team to complete daily order fulfillment accurately and on time
- Resolve customer complaints and perform service recovery to maintain customer satisfaction
- Manage inventory levels and place orders to ensure stock availability
- Coordinate with suppliers to purchase goods and maintain supply chain efficiency
Preferred competencies and qualifications
- Demonstrate knowledge and experience in a similar trade and operational capacity
- Maintain a positive attitude and willingness to learn, with training provided
- Adapt to working in a fast-paced environment
- Availability to work on weekends and public holidays
- Exhibit cheerful and outgoing personality traits
Benefits
- Basic salary with overtime and bonus
- Annual leave and medical benefits
- Lunch provided
- Staff discounts
