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OPERATION MANAGER

2-4 Years
SGD 6,500 - 8,500 per month
  • Posted 5 hours ago
  • Be among the first 10 applicants

Job Description

Company Overview

KHALSA RESTAURANT PTE LTD is a group of restaurants established since 1996, welcoming all age groups and experience levels. They offer roles in chefs, service staff, kitchen helpers, drivers, and admin assistants.

Job Summary

The F&B Supervisor oversees daily restaurant and catering operations to ensure smooth service, high food and beverage standards, excellent customer experience, and compliance with company policies and food safety regulations.

Responsibilities

  • Supervise and coordinate daily restaurant and catering operations to maintain service quality and efficiency
  • Assign duties and manage service staff to ensure adequate manpower during operating hours and events
  • Monitor staff attendance, punctuality, grooming, and work performance to uphold company standards
  • Train and guide employees on customer service, service procedures, and company policies to enhance team performance
  • Ensure food and beverage preparation and presentation meet quality standards and customer expectations
  • Respond professionally and promptly to customer enquiries, feedback, and complaints to maintain satisfaction
  • Coordinate with kitchen teams to ensure timely food preparation and seamless service delivery
  • Manage catering functions, events, buffets, and outside catering operations as required
  • Monitor food, beverage, packaging, and operating supplies to minimize wastage and optimize stock usage
  • Assist with stocktaking, inventory control, and ordering of supplies to maintain adequate inventory levels
  • Ensure proper handling, storage, and hygiene of food and beverages in compliance with SFA and company requirements
  • Maintain cleanliness and hygiene of restaurant, kitchen, service areas, and equipment to meet safety standards
  • Monitor compliance with workplace safety, food safety, and company operating procedures to ensure a safe environment
  • Assist the Manager in preparing staff schedules, operational reports, and daily records to support smooth operations
  • Support the Manager in achieving sales targets and improving operational efficiency through proactive initiatives
  • Assist in resolving operational issues and coordinate with other departments to maintain service continuity
  • Perform opening and closing duties, ensuring proper cash, equipment, and premises handover
  • Carry out additional duties as assigned by Management to support business needs

Required competencies and certifications

  • Minimum 2-3 years of relevant experience in F&B, restaurant, or catering operations
  • Strong leadership and staff supervision skills demonstrated through managing teams in fast-paced environments
  • Good knowledge of restaurant and catering service operations to ensure effective daily management
  • Proficient customer service and communication skills to engage with customers and staff effectively
  • Ability to work independently and collaboratively within a team under fast-paced, shift-based conditions including weekends and public holidays
  • Basic knowledge of food hygiene and safety requirements to maintain compliance
  • Physical fitness to assist with operational duties as needed

Preferred competencies and qualifications

[None specified]

Other Information

Working Conditions

  • 6-day work week, subject to company roster
  • May require shift work, weekends, public holidays, and catering event support
  • May be assigned to different company outlets or catering locations based on operational needs

Contact Please forward your updated resume to [Confidential Information]

  • Alternatively, walk in for an interview at 15 Tessensohn Road Singapore 217649 (opp. Singapore Khalsa Association). Nearest MRT station: Farrer Park Station
  • Tel: 6396 3953 / 6396 3951 (Look for Jack)

More Info

Job Type:
Industry:
Employment Type:

Job ID: 153464143

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