Operation Manager

Raffles Place, Central Region

Waiting Staff (Hospitality & Tourism)

Full time

$3,500 - $4,000 per month

Immediate Start Available!

About the role

We are seeking an experienced and highly organized Operations Manager to join our team at our Raffles Place restaurant. In this key leadership role, you will oversee the day-to-day operations of the restaurant, ensuring efficiency, quality, and exceptional guest experiences. This full-time role offers the opportunity to work in an upscale, fast-paced hospitality environment and be part of a passionate team dedicated to culinary excellence.

What you'll be doing

Overseeing daily front-of-house and back-of-house operations to ensure smooth and efficient service

Developing and implementing operational policies, procedures, and service standards

Leading, training, and mentoring staff to maintain high performance and service quality

Managing staff scheduling, labor costs, and shift coordination

Ensuring the restaurant floor, dining areas, and service stations are well-maintained, organized, and presentable at all times

Monitoring food and drink service flow, including table turns, clearing, and replenishment

Handling cash management, end-of-day reconciliations, and financial reporting

Managing inventory, supplies, and vendor coordination to avoid shortages

Ensuring full compliance with health, safety, sanitation, and hygiene regulations

Responding promptly and professionally to guest inquiries, requests, and complaints

Identifying operational inefficiencies and implementing solutions to improve productivity

Collaborating with the culinary team to align front-of-house and kitchen operations

Tracking key performance metrics and preparing operational reports for senior management

What we're looking for

Good communication skills and strong leadership abilities

Proven experience as an Operations Manager, Restaurant Manager, or similar operational leadership role in a high-end restaurant or hospitality setting

Strong attention to detail and ability to multitask in a fast-paced environment

Passion for delivering exceptional customer service and creating memorable dining experiences

Flexibility to work evenings, weekends, and public holidays as required

Familiarity with fine dining service standards is highly desirable

Ability to lead by example, remain calm under pressure, and solve problems effectively

Strong organizational and analytical skills, with experience in inventory management and cost control

What we offer

At Jun Omakase , we are committed to nurturing a positive and inclusive work culture. We offer competitive remuneration, generous employee benefits, and opportunities for professional development and career growth. Our team also enjoys a range of wellbeing initiatives to support a healthy work-life balance.

Work Schedule: This role requires a 6-day work week with flexible arrangements available to accommodate business needs and personal commitments where possible.

About us

Founded in 2017, renowned for our exquisite Omakase experience and innovative takes on traditional cuisine, we are dedicated to delivering exceptional dining experiences that delight our guests. Join our passionate team and be part of our continued success story.