Job Title: Operations Manager

Job Summary

The Operations Manager is responsible for overseeing daily business operations, improving efficiency, ensuring quality standards, and driving organizational performance. This role involves managing processes, people, budgets, and resources to achieve strategic business objectives.

Key Responsibilities

• Oversee daily operations to ensure smooth workflow and productivity

• Develop and implement operational policies and procedures

• Monitor performance metrics and prepare operational reports

• Optimize processes to improve efficiency and reduce costs

• Manage budgets, forecasting, and cost controls

• Lead, mentor, and supervise team members and department heads

• Ensure compliance with company policies, safety regulations, and legal requirements

• Coordinate with HR on staffing, training, and performance management

• Collaborate with senior management to align operations with company goals

• Manage vendor relationships and negotiate contracts

• Resolve operational issues and implement corrective actions

Required Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field

• 5+ years of experience in operations or business management

• Strong leadership and team management skills

• Excellent problem-solving and decision-making abilities

• Strong analytical and financial management skills

• Proficiency in MS Office and operational software systems

• Excellent communication and organizational skills