Operation Manager

Responsibilities

. Ensure the successful implementation of the business strategy, responsibilities, services and deliverables

. Monitor programme reporting and assist the team in reporting to senior management and stakeholders

. Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed

. Provide and maintain a capacity planning and resource tracking service across the programme

. Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget

. Ensure cross-programme dependencies are managed and the dependency log is accurately maintained

. Coordinate project closure to distil good practice and ensure lessons learned are logged

. Build cohesion within the team and motivate team to produce quality work

. Define and embed project control and governance

. Provide Project planning, milestone management, scope management, resource forecasting

. Financial Management change management across the project portfolio

. Prepare regular status reporting for the engagement leadership

Requirements:

. Proven track record for planning, executing, controlling and closing projects

. Experience of managing the complete lifecycle of a project with teams of 5 to 25 people

. Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects

. Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies

. Highly efficient in resource planning and tasks assignment

. Knowledge of benefits and dependency mapping, risk management and resource planning

. Highly proficient IT skills in Word, Excel, PowerPoint, and MS project

. Excellent written/oral communication skills for reports and presentations.

. Diplomatic ability to influence others at all levels of the business

. Strong and demonstrated ability to build lasting relationships with key stakeholders

. Ability to competently mediate disagreements and negotiate agreeable resolutions

. Experience of Programme and project level financial management

. Experience of defining and delivering benefits realisation for projects and programme