Operation Manager (Cleaning/ Payroll/ Operation)

Job Title: Operations & HR Manager

People & Team Management

• Lead and manage office staff and store personnel (Payroll/Ops Officer, Accounts/Admin Officer, Storeman/Technician)

• Maintain discipline, professionalism, and a positive office culture

• Organise team bonding activities and annual staff events

Operations Management

• Oversee daily office operations, store management, and cleaning equipment inventory

• Coordinate scheduling and workflows with operations teams, project managers, and clients

• Ensure continuity of operations during staff absence or turnover

• Oversee office maintenance, facilities management, and equipment servicing

• Liaise with vendors and statutory bodies (NEA, MOM, CPF, accounting firms, etc.)

• Manage business licence renewals (NEA, BizSafe, etc.)

• Improve workflows, systems, and processes to reduce inefficiencies

HR, Payroll & Compliance

• Overseeing (2 payroll staff) and approve payroll for cleaners and office staff

• Manage CPF submissions and bank uploads for payroll processing

• Monitor attendance, overtime claims, and time-in/time-out records

• Oversee recruitment, sourcing, onboarding, uniforms, and deployment of cleaners

• Manage work pass applications and renewals (Work Permit, S Pass)

• Ensure compliance with NEA Progressive Wage Model guidelines

• Coordinate training schedules for licence renewal and audit compliance

• Improve and implement payroll/HR systems (e.g. Whyze HR)

Finance, Accounts & Administration

• Oversee Accounts Receivable (AR) and Accounts Payable (AP) and follow up on overdue payments

• Support client fee reviews and periodic contract revisions

• Oversee administrative functions including insurance, vehicle maintenance, and statutory renewals

• Monitor client service quality and feedback

Business Support & Governance

• Represent the company in liaison with statutory bodies and vendors

• Ensure regulatory compliance and timely statutory submissions

• Support audits, surveys, and reporting requirements (MOM, Infocomm, etc.)

• Perform any other duties assigned by management

Interested pls submit resume

Sherry Tan R23116214