Operation Manager, APAC

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you'll get to

• Provide operational support to the local Business Development(BD) team and hotel partners
• Support the BD team in troubleshooting and investigating issues using both internal tools and external feedback
• Act as a consultant to internal cross-functional stakeholders, offering insights and recommendations
• Work with Market Director to develop business plans and share insights to drive partner growth
• Support the Country Leader and BD team with data analysis across various projects and Key Performance Indicators (KPI)
• Responsible for the local BD training

What you'll Need to Succeed

• A minimum of a Bachelor's degree
• 5 to 8 years of relevant experiences, preferably including 1-3 years in the OTA or hospitality industry
• Strong communication and data analysis skills, with a proactive mindset and the ability to provide actionable insights to Business Development leaders and the team
• Problem-solving ability and clear communication skills for complex topics
• Willingness to travel frequently or undertake long-term assignments abroad, as required by business needs

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Clickto learn more about What makes Trip.com Group a leading global travel service provider

Click to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!