Operation Executive

Responsibilities:

• Provide full range support on day-to-day operations including clerical and administrative support and assisting sales activities
• Manage and follow up daily orders
• Provide quality customer service by answering enquiries and complaints via email or phone communication
• Work with related teams on customer service/aftersales service related issues in a timely and professional manner
• Ensure all company policies/procedures in store are followed and manage archiving for relevant documents
• Assist with implementation and accurate use of digital tools
• Be responsible for the application of procedures related to internal control and health & safety
• Around 1-2 times on duty per month (on Weekends)
• Handle other ad-hoc tasks and projects assigned by supervisor

Requirements:

• Minimum 4-5 years of solid working experience
• Detail-minded and strong initiative
• Strong interpersonal and communication skills Detail-minded with multi-tasking skills
• Proficiency in MS Office
• accept overtime and shift work