Responsibilities:
- Coordinate all aspects of air import and export shipments.
- Perform vetting and cutting of Air Waybills (AWB).
- Prepare export permit declarations and liaise effectively with shippers, consignees, and airlines.
- Collaborate with Customer Service and Warehouse teams on operational matters to ensure seamless processes.
- Conduct thorough checks and verification of compliance for Dangerous Goods (DG) and Coordinate with clients to understand and fulfill airfreight logistics requirements.
- Manage air cargo bookings with airlines and negotiate rates with service providers.
- Prepare and verify documentation for air cargo shipments, including AWBs, customs declarations, and export/import permits.
- Ensure compliance with IATA regulations, airline policies, and government requirements.
- Liaise with ground handling agents, warehouse teams, and customs brokers to ensure smooth cargo movement.
- Handle customer inquiries, complaints, and service recovery professionally.
- Collaborate with internal departments to ensure seamless service delivery.
- Generate and issue billing documents in accordance with service agreements.
- Maintain adherence to company SOPs and industry standards.
Required Skills & Qualifications:
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office and logistics software.
- Minimum O Level qualification or equivalent.
- Prior experience in airfreight or logistics operations preferred.
Interested candidates who wish to apply for the above positions, please click Apply now
We regret that only shortlisted candidates will be notified.
JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel No: R23113652
EA Personnel Name: Wong Yi Lei
