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viseo asia

Omnichannel Build Practice Manager

8-10 Years
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Job Description

RESPONSIBILITY

  • Lead the Practice in Focus areas: Delivery, Presales, Practice Management, and Mentoring.
  • Active participation on strategic engagements - Consultant, Program Management, Project Management, People Management.
  • Articulate value proposition to clients, prospects, partners & stakeholders.
  • Respond to RFPs which includes writing, reviewing, and presenting client proposals. Handle work statements, proposals and support contract creation. Exposure with Local government projects is an added advantage.
  • Document, optimize and continuously improve workflows, templates and end-to-end business processes and policies related to Project Delivery.
  • Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency.
  • Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
  • Managing and leading complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization
  • Holding the teams to the highest standards, project discipline and accountability
  • Continuously improving the delivery model and strategy, implementing and managing delivery with the associated teams.

PROFILE

  • Minimum Diploma or Bachelors in Engineering or Business
  • Minimum 8-10 years of experience in various domains such as Retail/CPG/ /Healthcare/Digital/Manufacturing, etc.
  • Good years of experience in project roll-outs in Asia.
  • Familiar with solutions such as POS, ERP, OMS, WMS; Experience on CEGID (POS) and Fluent Commerce (OMS) is preferred.
  • Technical knowledge in various technology and project management tools.
  • Exposure to multi projects implementation and support.
  • Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
  • Project Management and Team management experience
  • Team management:
  • Assist in recruiting, up-skilling, and mentoring team members
  • Ensure adequate team staffing and ensure team members receive adequate training for the position they hold.
  • Must have already managed directly team members
  • Delivery Management
  • End-to-End operational oversight, from project proposals, project kick-offs, up to management of regular invoicing
  • Account management
  • Building long-term relationships with Organization's valuable accounts
  • Good to have Project Management certifications (Prince, PMI)
  • Experience in working in complex environment and with distributed teams.
  • Very good communication skills with customers, team and stakeholders

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About Company

Job ID: 147148007