About the team
Like all teams, our People & Culture team plays a significant role at Doctor Anywhere. We partner closely with leaders, managers and employees to build a culture where everyone feels included and valued at work. We support business needs by attracting, hiring and developing talent to build up a strong organization, while managing our workplace and people operations in a way that keeps employees engaged and productive at work.
About the role
As our Workplace Experience Specialist, you'll be the face and heartbeat of our office — the first person visitors and colleagues meet, and the person who keeps our workplace running smoothly every single day. This is a hands-on, on-site role: you'll be based in the office five days a week, because being physically present is what makes you effective at creating a great day-to-day experience for everyone who walks through our doors.
A summary of the key responsibilities are as follows:
Front-of-house and employee experience
- Greet all visitors with a positive, welcoming attitude, setting the tone for their experience with Doctor Anywhere
- Take messages, receive deliveries and mail, and cascade promptly to the relevant parties
- Contribute to employee experience by organizing company-wide events and employee engagement activities
- Assist with queries and requests from colleagues, directing them clearly and efficiently to the right channel
- Assist with New Hire Day 1 onboarding and manage the new hire kit inventory
Facilities and vendor management
- Manage company access passes and lockers, including proper record keeping, issuance and termination
- Act as coordinator and liaison for all matters involving building management, including activities related to office moves
- Manage third-party vendors including our office cleaner, ensuring the office stays clean and tidy
- Oversee all physical inventory and facilities within the office, arranging repairs and maintenance as needed
- Provide administrative support and maintenance to ensure the smooth day-to-day running of office infrastructure
Administrative support
- Handle administrative matters including contract management, invoicing and payments to vendors, and upkeep of employee-experience-related databases
- Take on ad hoc duties as and when required
About you
- Available to start in July 2026, or able to commit to a short notice period is preferred
- Able and willing to work from our office daily, Monday to Friday — this role is fully on-site
- Minimum diploma holder with at least 2 years of experience in customer service, facilities management, team assistance, or a related field
- Solid understanding of frontline operations and office management
- Excellent written and verbal communication and coordination skills in English; proficiency in another language is a plus
- Able to work on the occasional weekends when needed. Off in lieu will be given accordingly.
- Strong service mindset with a passion for helping people
- Strong multitasking skills with attention to detail
- A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zone and take on new challenges.
- Comfortable with ambiguity and flexible to learn new things - we're not done growing, and heading into uncharted territories is part of the fun!
Why join us
- Be at the center of a fast-growing, regional healthcare company where your work directly shapes how 1,000+ colleagues experience their workplace every day
- Real ownership from day one — you'll shape processes and initiatives, not just follow them
- A supportive, collaborative People and Culture team invested in your growth
About Doctor Anywhere
Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 3 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.
DA's goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,500 corporate organisations, and 25 regional insurers we work with. Grounded in our motto Keep Going, Keep Growing, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member.
Join us in our mission to transform Southeast Asia's healthcare future!
