Office Services Associate

Job Responsibilities:

■ Perform mail, printer and/or other ad hoc general administrative duties as needed according to established procedures

• Sort, distribute, and log registered mail
• Sort and stamp outgoing mail
• Deliver special packages and rush packages
• Utilize all logs as required by client
• Utilize software print and mail applications where applicable
• Use equipment and supplies in a cost-efficient manner
• Stationeries top up at stationery points
• Place stationeries orders when needed
• Fill-up paper in all convenience copiers and printers, providing first line troubleshooting and maintenance
• Place service calls when needed

■ To provide high quality administrative support to business by performing/processing tasks not limited to but including:

• Scan, sort and index documents according to procedures
• Perform data entry of materials from source documents to system
• Support record management and all other duties assigned
• Prompt response to client's queries, such as assisting clients in locating files
• Ensure accuracy, integrity and completeness of data

■ Maintain workplace equipment

■ Prioritize workflow

■ Keep workplace tidy

■ Contribute to the team through cooperation and participation

■ Communicate with supervisor or client on job or deadline issues

■ Communicate and interact with clients and colleagues in a professional, positive and courteous manner

■ Communicate effectively with and update manager on a timely manner

■ Inform coworkers of pertinent information

■ All other duties as assigned

Skills Required:

■ Strong interpersonal communication skills

■ Able to follow delivery commitments to client

■ Basic knowledge of the PC platform

■ knowledge of Microsoft Office software suite (Word, PowerPoint, Excel)

■ Attention to detail

■ Work well in a team environment

■ Maintain confidentiality and exhibit professional decorum at all times

■ Strong customer service and interpersonal communications skills

■ Good problem-solving skills

■ Able to learn and conform to any new work procedures

■ Able to work in a demanding environment and independently

■ Willing to work overtime (incl. weekends and holidays) at minimal notice

■ Operation hours are 9am to 8pm Monday to Friday

■Willing to work rotate shifts (9am to 6pm or 11am to 8pm)

■Overtime staff coverage is required when the partner is absent (9:00 AM to 8:00 PM).

■Monthly mobile allowance of $50

■ Working Location: One Raffles Link office