Office of the Registrar (ORG) - Senior Executive/Assistant Manager (CET Admissions)

[What the role is]

We are looking for a meticulous and motivated individual to manage part-time full qualification admissions. The candidate should be proficient in managing systems and processes as well as understand the needs of adult learners.

[What you will be working on]

. Plan and administer admissions timeline by working with Schools on the course runs for each intake and ensuring course intakes are accurately setup in system
. Manage course admission and enrolment processes that includes verification of documents, liaising with Schools on the evaluation of applicants, admitting and enrolling the applicants, monitoring student progression, etc.
. Prepare data and statistics related to student admissions and enrolment
. Develop guides for internal and external stakeholders to aid them in the application and admission processes
. Manage admissions related enquiries and appeals
. Review existing processes and propose enhancements to manage the admission exercises in a timely and accurate manner
. Assist in relevant system enhancements, including requirement specifications, user acceptance test and post implementation monitoring
. Review, plan and deliver customer-centric services and procedures such as review communication templates and modes to enhance the effectiveness and efficiency of dissemination of information

[What we are looking for]

. Relevant qualification with at least 3 years of relevant work experience
. Prior work experience in another educational institution would be advantageous
. Excellent communication skills (both spoken and written) and interpersonal skills
. Able to work and deliver targets within tight timeline
. Strong analytical skills with the ability to work independently as well as in a team
. Meticulous with a keen eye for detail, and understands the need for data accuracy
. IT savvy and proficient in using Microsoft Office applications, including Power Automate and Power BI