Company Overview
HDI Global SE, part of the Talanx Group, is a leading industrial insurer operating in Singapore since 2012. It provides tailored insurance solutions to SMEs and corporates, with a presence in over 150 countries through branches, subsidiaries, and partners.
Job Summary
We are seeking a highly professional and service-oriented office administrator to lead front-of-house operations and support workplace experience across the office. This role will focus on guest experience, meeting and event support, and workplace coordination, ensuring a welcoming, well-managed, and professional office environment.
Responsibilities
- Greet and serve as the first point of contact for all visitors, clients, and brokers, ensuring a consistent and professional welcome
- Manage reception desk operations by handling calls, enquiries, and coordinating visitor access efficiently
- Maintain reception and front-of-house areas to meet high corporate standards continuously
- Oversee visitor registration, security protocols, and access coordination to ensure safety and smooth entry
- Deliver a seamless guest journey from arrival through departure, enhancing visitor satisfaction
- Coordinate internal meetings and client/broker engagements by managing scheduling, room setup, AV equipment, materials, and refreshments
- Organize event logistics including catering, signage, and guest arrangements to support successful office events
- Provide on-site support during office events to ensure smooth execution and a positive experience
- Represent front-of-house professionally during key events and visits
- Maintain a well-presented, organized, and guest-ready office environment at all times
- Oversee meeting rooms, pantry areas, and shared spaces to uphold workplace standards
- Prepare the office for senior leadership visits and important stakeholder meetings
- Monitor workplace experience elements such as cleanliness, setup, and hospitality readiness to maintain a welcoming atmosphere
Preferred competencies and qualifications
- 2-5 years of experience in reception, front-of-house, hospitality, or workplace coordination roles
- Experience working in a corporate or client-facing environment
