About Us
GECO Asia is an award-winning organization. We pride ourselves as one of the leading Digital
Transformation Consulting and Resourcing firms with access to modern, innovative, cutting edge and niche projects. Our client base includes blue chip customers from Singapore, Philippines, Indonesia, China, Malaysia, and Hong Kong. We have delivered more than 500+ IT projects assignments in the last 5 years and have the trust of both quality clients and our quality consultant network.
Overview
We are seeking a skilled and motivated Nutanix Resident Engineer to support a mission-critical customer environment. Based in Singapore, this role will function as the on-site technical expert responsible for managing, maintaining, and supporting the customer's Nutanix infrastructure. The role involves day-to-day operations, troubleshooting, hypervisor support, and client-facing coordination to ensure system stability and performance.
Job Roles & Responsibilities
- Serve as the primary on-site technical point of contact for the customer's Nutanix infrastructure.
- Perform Day 2 operations, monitoring, and maintenance of Nutanix environments.
- Provide Level 1 support for Nutanix Database Service (NDB), specifically supporting Oracle and SQL environments.
- Guide and assist the customer's DBA team on NDB interface usage and operational workflows.
- Monitor, manage, and maintain AHV hypervisor environments to ensure performance and stability.
- Troubleshoot infrastructure and virtualization-related issues across Nutanix and supporting systems.
- Support Windows Server administration and related infrastructure components.
- Collaborate closely with the customer's IT teams to optimize configurations and implement best practices.
- Document configurations, incidents, troubleshooting steps, and resolutions accurately.
- Provide regular operational updates and technical feedback to both internal stakeholders and the customer.
- Travel to customer sites as required to support operational and project activities.
Job Qualifications & Requirements
Education & Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 26 years of relevant experience in infrastructure, virtualization, or enterprise system support roles.
Mandatory Skills
- Strong understanding of infrastructure and virtualization technologies.
- Experience with hypervisors such as VMware, Hyper-V, or similar platforms.
- Hands-on experience with AHV hypervisor environments.
- Level 1 support knowledge for Oracle and SQL databases.
- Windows Server administration experience.
- Strong analytical and troubleshooting skills with the ability to resolve issues efficiently.
- Excellent written and verbal communication skills in English.
- Strong interpersonal skills with the ability to engage effectively with customers and internal teams.
- Willingness to travel to customer sites as required.
Preferred / Nice to Have
- Nutanix certifications (e.g., NCP, NCAP).
- Experience with Nutanix Database Service (NDB).
- Background in supporting enterprise-level IT environments.
- Familiarity with ITIL-based service management practices.
