COMPANY DESCRIPTION
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.
RESPONSIBILITIES
Management:
- Manage the programs which includes operations, planning and maintaining work systems, procedures and training that enable and encourage the optimum performance of the staff.
- Evaluates the service standards and drives continuous improvement in productivity, quality of care and client experience.
- Establish and maintain relevant control and feedback system to monitor program's operation through various methods which includes conducting surveys and home visits.
- Review performance data that reports service quality and measures the program's efficiency and productivity.
- Develop and drive strategies for multi-dimensional care integration to improve quality and cost-effectiveness of care for individual clients and the population.
- Build relationships and connections for community care networks and resources to facilitate care transition and integration.
- Participate in opportunities to influence local and national policies on community care capacity and capability building.
- Engage with stakeholders to influence healthcare policies, legislations and the professional regulatory framework relating to community practice.
Clinical:
- Oversees the development and implementation of evidence-based nursing guidelines and protocols within the available clinical governance framework.
- Identify high potentials and provide mentorship to develop effective nursing leaders. Implement strategies to promote staff welfare and raise staff moral.
- Develop strategies and sustain a talent pool for succession planning and mentorship to develop effective nursing leaders.
Others:
- Coach, mentor and develop staff capabilities. It includes overseeing new employees settling in, providing training and career development opportunities.
- Manage the implementation of crisis interventions and emergency procedures in crisis situations.
- Plan and implement strategies for the management of health threats.
- Performs any other ad hoc duties as assigned.
QUALIFICATIONSBachelor Degree in Nursing and/or Specialist Diploma in Gerontology and/or Advanced Diploma in any discipline is preferred
Minimum 10 years of clinical work and relevant working experience as a Nurse Manager
Good analytical, problem-solving, communication and interpersonal skills
Proficient in basic computer skills
Ability to speak dialects is an advantage
Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities
