NPS Analyst - IG

0-2 years
36000 - 60000 SGD
1 Applied
Job Description

Our client, a leading producer of electric vehicles in China, is looking for a talented NPS Analyst to support our NPS project in Southeast Asia. As an NPS Analyst, you will be responsible for gathering and analyzing NPS reviews from consumers in Singapore, conducting tailored user research, and supporting product evaluation and testing.

We offer a competitive salary of up to $5000, Monday to Friday office hours, and a central location within walking distance to MRT.


  • Operate NPS project in Southeast Asia by gathering NPS reviews from consumers to analyze product satisfaction
  • Conduct tailored user research to address significant projects and concerns in Singapore, such as satisfaction and test drive research
  • Conduct product strategy validation work
  • Support evaluation and testing of products and DiLink in Singapore, collect customer feedback, and ensure feedback is addressed
  • Undertake customer information entry for Asia-Pacific countries


  • Bachelor degree or above in Marketing/Social Sociology/Psychology/Statistics
  • Minimum of 1-3 years equivalent experience in qualitative research
  • Strong logical thinking, communication, and presentation skills
  • Ability to use at least one statistical analysis related software (SPSS, SAS, R, etc.)
  • Familiar with Singapore automotive market and user preference
  • High insight and sensitivity to user behavior and user psychology
  • Meticulous and conscientious work attitude

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RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

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