Novotel Singapore on Stevens:Event Services Executive

Reporting to the Director of Catering Sales & Event Services, you will be responsible for planning,coordinating and executing a diverse portfolio of Corporate Meetings,Conferences, Residential Meetings, Room Only Groups and Social Events.Acting as the key liaison between our clients and hotel operations, you will ensure every event is delivered seamlessly from confirmation through to successful completion, creating exceptional guest experiences at every touchpoint.

What you will be doing

. Manage confirmed events and groups from handover through to successful eventexecution.

. Serve as the primary contact for clients throughout the planning journey, ensuring timely communication and outstanding service.

. Coordinate all event and accommodation requirements, including meeting logistics,guestroom arrangements, dining requirements, rooming lists, VIP requests andspecial event requirements.

. Prepare and maintain accurate Banquet Event Orders (BEOs), Group Resumes, event timelines, seating plans and function layouts.

. Coordinate event changes and ensure all updates are communicated promptly to operational departments.

. Collaborate closely with Front Office, Reservations, Revenue Management, Housekeeping,Culinary, Banquet Operations, Engineering, Stewarding, Security and Finance to deliver seamless event experiences.

. Conduct planning meetings, menu tastings, site inspections and pre-event briefingswhere required.

. Oversee events to ensure operational excellence, guest satisfaction and timely resolution of any on-site requirements.

. Identify opportunities to enhance the guest experience while supporting additional revenue through value-added products and services.

. Maintain accurate records within Delphi, Oracle Opera Cloud PMS and other hotel systemsin accordance with departmental standards.

Qualifications

. Diploma orDegree in Hospitality Management, Tourism, Events Management or a related discipline.

. Minimum 2-3 years experience in Hotel Event Services, Conference & Events,Catering Sales or Group Reservations.

. Experience managing Corporate Meetings, Residential Meetings, Room Only Groups and Social Events within a hotel environment.

. Strong understanding of Banquet Event Orders (BEOs), Group Resumes and event planning processes.

. Familiarity with Delphi and Oracle Opera Cloud PMS is preferred.

. Excellent communication, interpersonal and organizational skills.

. Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.

. Passion for hospitality and delivering exceptional guest experiences.

. Flexible to work weekends, evenings and public holidays when operationally required.