Responsibilities
- Support daily New Business Administration operations, including CDD clearance, free-look processing, counter-offer preparation, fund calls, and refund processing.
- Review and understand business requirements and functional specifications for system enhancements and projects.
- Conduct end-to-end User Acceptance Testing (UAT), including test execution, data entry, validation, and results verification.
- Identify, document, and track defects, working closely with Subject Matter Experts (SMEs) to ensure timely resolution.
- Perform pre-release and post-release validation for new products, workflow changes, and system enhancements.
- Coordinate and obtain sign-off from relevant stakeholders for system and product releases.
- Prepare user guides, training materials, and operational documentation for new systems and products.
- Collaborate with cross-functional teams including Operations, Risk & Compliance, Product, Marketing, Distribution, Finance, and IT.
- Support process improvement initiatives and contribute to operational excellence.
- Perform ad hoc administrative and project-related duties as assigned.
Requirements
- Diploma or Degree in Business, Finance, Insurance, or a related discipline.
- Minimum 1-3 years of experience in life insurance operations, New Business Administration, or a related function.
- Experience in User Acceptance Testing (UAT), system testing, or project implementation is good to have.
- Good understanding of life insurance new business processes and operational workflows.
- Excellent analytical, problem-solving, and organizational skills.
- High attention to detail with the ability to manage multiple priorities and meet deadlines.
- Proficient in Microsoft Excel knowledge of other Microsoft Office applications.
- Ability to work independently while collaborating effectively within cross-functional teams.
- Self-motivated, proactive, and capable of delivering results with minimal supervision.
Interested candidates may send in their resume and cover letter directly to [Confidential Information] (R1434374), stating the position as the subject title in the email.
Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
