Campaign Operations & Execution
- Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
- Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
- Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
- Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
- Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
- Track and monitor campaign performance and budgets against approved targets.
Quality Assurance & Compliance
- Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
- Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
- Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
