Company Overview
Our client is one of the largest and most established law firms in Singapore, with a strong regional presence and a comprehensive full-service legal offering across more than 20 practice areas.
Job Summary
We are seeking a Network Specialist (L2/L3) to support day-to-day network operations across the firm's offices, data centre, and cloud environments. This is a hands-on operational role, working within a small infrastructure team to ensure network stability, security, and availability 24/7.
Key Responsibilities
- Provide L2/L3 network support and troubleshooting across offices, data centres, and multi-cloud environments.
- Support network projects, including design, configuration, deployment, and upgrades.
- Monitor network performance, conduct daily health checks, and resolve incidents to meet SLAs.
- Configure and support routers, switches, wireless networks, and load balancers.
- Ensure network security controls comply with audit and risk requirements.
- Work with network carriers and external vendors to ensure services are met (SLA)
- Manage and maintain data centre facilities, cleanliness and security.
- Participate in a 24/7 Level 2 support roster.
Requirements
- Proficiency in Mandarin is preferred to liaise with stakeholders in the region.
- Diploma or higher in Information Technology, Computer Science, or a related discipline.
- 3-5+ years of experience in network operations or support roles.
- Strong L2/L3 troubleshooting experience in enterprise environments.
- Working knowledge of networking technologies such as VLANs, QoS, and basic network security.
- Good understanding of ITIL, particularly Service and Change Management.
- Strong analytical and problem-solving skills with the ability to work independently and within a team.
- Clear verbal and written communication skills; comfortable in an operational, shift-based environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you give us permission to store and use your data for recruitment purposes in accordance with our privacy policy.
