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Roles & Responsibilities
Key Responsibilities and Attributes :
Duties include providing support security infrastructure, which includes firewall, proxy, and remote access systems.
Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.
Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.
Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Desired platforms/skills include:
Special Skills:
Specialists are required to analyse customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.
Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.
Relevant certifications preferred: Checkpoint/Palo Alto/Juniper firewalls.
Years of Related Experience: 2-4 years
Date Posted: 15/01/2025
Job ID: 104491817
Intellect Minds is a leading technology consulting and recruitment agency that offers a unique blend of services to meet the diverse needs of businesses in the IT industry. With our dual expertise, we provide comprehensive solutions to help organisations succeed in the ever-evolving world of technology.