Responsibilities:
- Oversees projects management and implementation.
- Codify implementation design into documented for end user's record.
- Conduct training and presentation for team members and end-users.
- Provide technical testing or support to pre-sales engineer/customer on the network setup.
- Assist in technical communications with customer/partner, to ensure closure of sales order.
- Ensuring that the solution can deliver on to the customer's requirements.
- Work closely with Level 2 support, if case issue is escalated to Level 3.
- Maintain rapport with customers and competence in managing vendors.
- Any other ad-hoc duties assigned.
Requirements:
- Degree/Diploma in IT Networking or equivalent
- At least 2 years of work experience in a SI or distributor environment with network security skillset
- Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
- Ability to work under pressure with minimal supervision
- Excellent in communication and analytical skill
- Experience in network security projects implementation
- Positive working attitude and a good team player
- Willing to work extended office hours and after office hours when needed
- Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage
Interested candidates may send their CV to MAC (Reg No. R1221300) at [Confidential Information] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.
