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Job Description

What you will do:

  • Support and manages routers switches, firewalls, intrusion, detection, VPN Gateways, proxies, Wire Lan controllers, Network Access control appliance, load balancers, Network Management system, and other Network Devices.
  • Perform day-to -day network and security operations including monitoring and managing network infrastructure.
  • Respond to network incidents according to severity level and meet services level requirements.
  • Handle high pressure situations, identify problems, and make quick decision to resolve issue.
  • Adhere to incident management workflow and procedure.
  • Maintain and update network diagrams, configuration records, inventory, RMA records and incident report.
  • Provide timely and accurate reports on network performance, capacity, planning and incident analysis.
  • Work closely with third party vendor, telecommunication operators, ISPs and other service providers.
  • Participate in transition planning and support the onboarding of network and security system

About Company

OPUS IT Services Pte Ltd is a leading IT services and solutions company in Singapore. OPUS focuses on 3 core business service offerings namely, Enterprise IT Support Outsourcing & Resourcing, Customer Support Centre Outsourcing and Enterprise Integration Solutions.

Job ID: 134274327

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