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About the Role
We are looking for Network Engineers (L1) to join our Network Operations team supporting a large enterprise environment.
This is a hands-on network support role suitable for candidates who are building their career in Cisco networking, routing & switching, network operations and troubleshooting.
Candidates with 6 months or more of relevant networking experience are welcome to apply.
Work Arrangement
● Location: Tampines, East Singapore
● 12-month renewable contract
● 2 positions available
● This is an onsite role
● Occasional OT/after-hours support may be required for planned network changes, maintenance or project activities
● Off-in-lieu will be provided for applicable OT
Please consider the Tampines work location and onsite arrangement before applying.
Key Responsibilities
● Provide L1 onsite support for network infrastructure and network equipment
● Perform day-to-day BAU network operations and support network projects
● Configure, install, test and troubleshoot network devices
● Support Cisco routers and switches
● Monitor network availability, performance, bandwidth and alerts
● Troubleshoot LAN/WAN, VLAN, connectivity, switch, router, port and link-related issues
● Support network migration, implementation and deployment activities
● Perform basic network configuration changes and break/fix activities
● Respond to network incidents and perform initial troubleshooting
● Escalate complex technical issues to L2/L3 Network Engineers
● Coordinate with vendors and senior engineers for troubleshooting and root cause analysis (RCA)
● Liaise with end users during network troubleshooting
● Support internal change requests, configuration changes and planned downtime activities
● Work with implementation engineers and project managers for network deployments
● Perform infrastructure checks and network monitoring
● Maintain network configurations, documentation and operational records
● Follow established network processes, SOPs and change procedures
Requirements
● Minimum 6 months of relevant hands-on experience in Network Engineering, Network Support, Network Operations or NOC support
● CCNA certification
● Basic hands-on knowledge of Cisco Routing & Switching
● Good understanding of TCP/IP, LAN/WAN and VLAN
● Understanding of routers, switches and network connectivity
● Good network troubleshooting and problem-solving skills
● Good command of written and spoken English
● Comfortable working in an onsite network operations environment
● Able to coordinate with L2/L3 engineers, vendors, project teams and end users
● Able to support occasional OT/after-hours activities when required
● Banking experience is an advantage but not mandatory
Candidates who are looking to build their career in enterprise network engineering and gain further hands-on exposure to Cisco networking are encouraged to apply.
Interested candidates are kindly requested to email their CV with their experience to [Confidential Information]
We look forward to your application!
Diploma, ITC/NTC/Vocational
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Job ID: 152495903