Network Cyber Security Engineer

Responsibilities

• Assist in the deployment and configuration of security tools (EDR, firewalls, SIEM forwarders, cloud sensors) across client environments.

• Perform initial health checks and connectivity validation for newly onboarded clients.

• Monitor system alerts and perform first-level troubleshooting of agent failures, log ingestion issues, policy misconfigurations, and connectivity problems.

• Follow standard operating procedures (SOPs) for routine tasks: patching,certificate renewals, log source onboarding, access provisioning.

• Escalate complex technical issues to L2/L3 Security Engineers with detailed diagnostics and logs.

• Maintain accurate documentation of configurations, client environments, and known issues.

• Support incident response readiness activities, including backup verification and failover testing.

• Collaborate with the SOC and Customer Success teams to resolve service-impacting events within SLA.

• Assist in vulnerability scan coordination and remediation tracking.

• Participate in change management processes and release deployments.

• Willingness to work occasional off-hours during client migrations or incident support windows.

Requirements

• Diploma or Bachelor's degree in Cybersecurity, IT, Computer Science, or related field.

• 1 to 2 years of experience in IT support, systems administration, or entry-level security operations.

• Candidates with more than 3 years of experience will be considered for more senior roles.

• Candidates with following knowledge will be an added advantage (Windows & Linux system administration , Networking fundamentals (IP addressing, DNS, DHCP, VLANs, routing, Cloud platforms (AWS, Azure, or GCP) - basic understanding ,Security tools: EDR (e.g., CrowdStrike, SentinelOne), Firewalls (Palo Alto, Fortinet), SIEM (Splunk, Sentinel, Wazuh)

• Strong problem-solving skills and ability to follow technical runbooks.