Role Overview
We are seeking a proactive and skilled Network Administrator to join our High-Performance Computing (HPC) Managed Servicesteam. The successful candidate will be responsible for maintaining thehigh-performance network fabric that supports HPC operations, ensuring reliability, performance, and security across data centre environments.
Key Responsibilities
- Operate and maintain tenant HPC fabric and data Centre switching infrastructure, including configuration, monitoring, and performance tuning.
- Perform network configuration backup, capacity/utilization reporting, and ensure operational compliance with standards.
- Troubleshoot and resolve network issues, including Layer 2/3 connectivity problems, routing, and switching faults.
- Support and administer Software-Defined Networking (SDN), firewalls, and VPN solutions.
- Collaborate with system, storage, and security teams to ensure seamless data flow and optimal HPC cluster performance.
- Participate in the 24×7 on-call rotation for P1/P2 incident escalation and resolution support.
- Maintain detailed network documentation, operational runbooks, and change management records in alignment with ITIL practices.
Requirements
- At least two (2) years of relevant experience in network support, monitoring, and troubleshooting in enterprise or HPC environments.
- Hands-on experience with data Centre switching, SDN technologies, firewalls, and VPN administration.
- Strong understanding of TCP/IP, VLANs, routing protocols (OSPF, BGP), and network security concepts.
- Familiarity with network management and monitoring tools (e.g., SolarWinds, Nagios, Zabbix, or equivalent).
- Solid analytical and problem-solving abilities able to respond effectively under pressure.
- Excellent communication and teamwork skills.
Minimum Certification Requirements
- ITIL Foundation (or equivalent or higher).
- CCNA (Cisco Certified Network Associate) or equivalent or higher certification.
