2-5 years
33000 - 51000 SGD
Job Description

Supporting the Management in implementing business plans for outlets, an Area Operations Manager is involved in P&L, Staff Management and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back office support, the Manager also recruits, trains, and motivates staff.


  • Ensure the smooth running and operations of the outlets
  • Oversee new outlet setups and closure of existing outlets
  • Conduct orientation and training
  • Motivate and train outlet managers, supervisors, and counter staff to be efficient and team-players
  • Facilitate compliance with legislative and regulatory requirements
  • Foster service innovation
  • Identify and establish internal and external stakeholder relationships
  • Implement loss/risk prevention
  • Lead team with service vision and to implement change
  • Manage site/outlet and equipment maintenance updates
  • Provide information for management decision making
  • Provide quality control for service
  • Responsible for general operations of all outlets/kiosk
  • Manage operational manpower
  • Plan, Implement and enforce all operations SOP
  • Ad-hoc projects as required


  • 2 to 3 years experience in F&B retail take away concept confectionary preferred
  • Local Diploma/ Foreign Degree required
  • Basic computer literacy including MS Word and Excel
  • Action orientated committed and reliable
  • Takes initiative to solve issues or offer alternatives

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