We are looking for MuleSoft Engineer for one of our clients in Singapore. The Ideal Candidate will have the strong experience in MuleSoft development/support.
Key Responsibilities
Production Support (L2/L3)
- Act as L2/L3 escalation point for MuleSoft API incidents, performing root cause analysis (RCA) on unknown errors and failures and driving permanent fixes
- Monitor API health and performance using MuleSoft-native tools and dashboards (e.g., Anypoint Monitoring, Kibana) to proactively identify degradation before it impacts business
- Perform capacity planning and performance management for production API workloads
- Support administration of the API Management platform (Anypoint Platform), including environment configuration and access management
- Deploy APIs across environments (Dev → QA → Production) following release management best practices
- Maintain existing MuleSoft APIs, including bug fixes, minor enhancements, and error-handling improvements
- Apply understanding of MuleSoft's 3-tiered architecture (Experience–Process–System layer APIs) when diagnosing issues or making changes.
Required Experience
- 7+ years in IT with hands-on MuleSoft development/support experience (MuleSoft Certified Developer preferred)
- Demonstrated experience in API-led connectivity and the Experience-Process-System layer model
- Strong troubleshooting and RCA skills in a production support environment
- Experience with API security policies (Client ID/Secret, OAuth, etc.)
- Working knowledge of SQL, stored procedures, and database performance considerations
- Familiarity with monitoring/observability tools (Hawtio, Jolokia, Kibana, or equivalent)
- Experience with Agile/Scrum delivery using JIRA
