Developing and delivering high-quality CRM technical/business solutions to our diverse client base according to their unique needs.
Demonstrate strong functional skills in areas affected by our applications (e.g., accounting, sales force automation, Customer Service).
Demonstrate ability to perform requirements, develop design specification documents and also perform tasks such as configuration, testing, data manipulation and documentation.
Demonstrate strong problem-solving skills and an ability to resolve application issues.
Develop basic understanding of the client/server technical environment, associated concepts and MSSQL databases.
Where appropriate, undertake delivery of product training in a classroom or on-site setting.
Requirements:
Minimum 3-5 years experience with CRM systems particularly Microsoft Dynamics CRM 365.
Strong business analytical background and also great technical skills, taking a hands-on approach to troubleshooting and data cleanup as necessary.
