Brief Summary
Join our dynamic team to drive business growth through new client acquisitions, enhance existing customer relationships, and elevate sales by upselling a wide range of telecommunications services.
Responsibilities
- Acquire new clients and win back competitor accounts while increasing customer expenditure through upselling services. Drive sales of various services and products as dictated by management priorities. Build and maintain strong relationships with customer contacts at all levels to foster revenue growth and ensure customer retention. Collaborate with internal stakeholders to propose effective and economical solutions tailored to customer needs. Engage regularly with customers to identify and understand their evolving communication requirements. Recognize business opportunities and create synergies for potential collaboration with customers. Deliver a comprehensive service experience in mobility and communication solutions. Perform timely and effective support for tasks assigned by the Head of Sales or Team Lead. Handle pre-sales and post-sales inquiries, ensuring timely documentation and archiving of all commercial dealings. Coordinate with the account team to execute account plans, product go-to-market initiatives, and sales strategies, establishing long-term strategic relationships. Monitor market trends and competitor activities, providing pertinent feedback to the sales and product teams.
Requirements
- A degree or higher qualification is mandatory. Minimum of 5 years of relevant sales experience in diverse industries, with an impressive sales record. Experience in telecommunications or ICT sales is preferred, particularly in unified communications and CPaaS. Must be proactive, self-motivated, resourceful, and possess strong leadership qualities. Ability to present a strong, positive representation of the organization. Proven skills in building strong customer relationships across various levels. Competence in delivering effective sales presentations and proposals, as well as drafting comprehensive reports. Proficient in Microsoft Word, Excel, and PowerPoint.
