MNC Desktop Engineer Support/ Helpdesk Engineer ( 1-2 yrs exp)

. Address user tickets regarding hardware, software and networking

. Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems

. Guide users with simple, step-by-step instructions Conduct remote troubleshooting

. Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs

. Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests

Good Pay + Good allowance + Good Bonus

. Interested candidates please send an updated Resume / CV in Ms Word format to [Confidential Information] or WhatsApp's your resume to 98332779 ( no Calls)

. Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )