Search by job, company or skills

Latest Jobs, Job Vacancies, Recruitment - foundit Formerly Monster. Search 500,000 + Jobs openings . Apply online IT, Sales, Banking, Fresher, Walk-ins, Part time, Govt jobs, etc. on foundit Formerly Monster. Post your resume now!.

    Highlights

    Job Description

    More Info

    Recruiter Info

2-5 Years
2,800 - 4,000 monthly SGD
2 days ago
44 Viewed
4 Applied

Job Description

IT Support Engineer

Responsibilities:

  • Perform IT support for end users.Operational Impact: Ensure smooth functioning of IT systems and user satisfaction.
    Measurement Criteria: Regularly measure and improve user satisfaction scores through efficient issue resolution.
  • Coordinate with users on project tasks.Operational Impact: Facilitate seamless project execution by providing necessary IT support.
    Measurement Criteria: Regularly report on project task status and ensure timely completion.
  • Assist in Knowledge Base, Assets Management for ServiceNow.Operational Impact: Ensure accurate and up-to-date documentation of IT assets and processes.
    Measurement Criteria: Regularly update Knowledge Base and Assets Management system, and collaborate with team members to enhance content quality.
  • Knowledge of Active Directory for adding, deletion of accounts.Operational Impact: Ensure proper management of user accounts and permissions.
    Measurement Criteria: Manage Active Directory accounts efficiently, including adding, deleting, and updating permissions based on organizational requirements.
  • Imaging of laptops.Operational Impact: Ensure standardized setup and deployment of laptops.
    Measurement Criteria: Successfully perform laptop imaging using SCCM imaging via PXE boot, and troubleshoot any issues that may arise during the process.

Requirements:

  • Min with an ITE or Diploma in Information Technology or a related field.
  • Exhibit exceptional interpersonal skills, both verbal and written, with the ability to effectively communicate and engage with individuals at all levels.
  • Demonstrate proficiency in desktop, laptop, and printer hardware, as well as TCP/IP networking.
  • Have a solid understanding of Windows 10 and Office 365 applications.
  • Prior experience in liaising with vendors for laptop/desktop repairs and parts replacement is preferred.
  • Proficient in basic networking concepts and troubleshooting techniques.
  • Familiarity with ITIL practices and processes is desirable.
  • Must be self-motivated, collaborative, and possess effective learning capabilities.
  • Display commitment, proactivity, and a dynamic approach to work.
  • Exhibit a genuine passion for technology, computers, and interpersonal interaction.
Follow
Save
Report

Similar Jobs

Last Updated: 12-06-2024 02:02:01 PM
Home Jobs in Singapore ML - IT Support Engineer
Beware of Scammers

We don’t charge money for job offers