Roles & Responsibilities
As a restaurant manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and quality food. You will also manage the staff, budget, inventory, and marketing of the restaurant.
Responsibilities:
- Supervising shifts and ensuring that the restaurant runs smoothly and efficiently.
- Training new and current employees on proper customer service practices, food safety standards, and company policies.
- Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.
- Creating schedules for restaurant staff and tracking their work hours and payroll data.
- Appraising staff performance and providing feedback to improve productivity and quality.
- Interviewing and recruiting new employees who fit the restaurant's culture and vision.
- Managing daily front- and back-of-house restaurant operations, such as ordering supplies, maintaining inventory, overseeing food preparation, and ensuring compliance with sanitation and safety regulations.
- Creating reports on weekly, monthly, and annual revenues and expenses, and analyzing them to identify areas for improvement.
- Controlling operational costs and finding ways to reduce waste and increase profitability.
- Reviewing product quality and researching new vendors or suppliers to ensure the best value and quality for the restaurant.
- Able to work 12 hours/day
- Able to work on public holidays, weekends
Qualifications:
- Experience working in the restaurant industry, preferably in a supervisory or managerial role
- Excellent interpersonal skills, with the ability to communicate effectively with customers, staff, suppliers, and owners
- Bookkeeping knowledge, with the ability to manage budgets, expenses, payroll, and inventory. You should also be able to create and analyze financial and operational reports
- Leadership qualities, with the ability to motivate, train, and coach your staff. You should also be able to set goals, delegate tasks, and evaluate performance
