Mid-Level SOC Analyst

Who we are:

Orange Cyberdefense is the Orange Group's strategic entity dedicated to digital security.
We support companies of all sizes, critical organizations, administrations and local authorities in the design of their cybersecurity strategies, their implementation and their operational management. We provide them with our expertise to ensure the best level of protection of their data, their equipment and the services they offer to their customers or their citizens.

With revenues of 1.2 billion euros by 2024, over 9,000 customers worldwide and more than 3,000 multi-skilled cybersecurity experts, we are now positioned as the European leader in the cyber defense market.

Roles & Responsibilities:

Xtended-SOC delivers 24/7/365 SOC services for its customers with distributed teams across 3 regions (APAC, EMEA, and AMER). The team provides agile, cost-effective, and cutting-edge threat detection and response services to offer our customers tailored cybersecurity protection.

Within our Singapore office, you will join the Security Operations Center team as a Mid-Level SOC Analyst, acting as the primary point of contact for a dedicated customer. Your main responsibilities will include:

• Handle and triage security alerts from Cortex XSIAM with a good level of autonomy.
• Qualify, analyze, and notify the dedicated customer of potential security incidents in a timely manner.
• Track and manage the backlog of incidents, ensuring proper follow-up and resolution.
• Run proactive threat hunting campaigns tailored to the customer's environment.
• Contribute to advanced and forensic investigations.
• Develop and refine custom detection use cases adapted to the customer's specific context.
• Develop and maintain orchestration playbooks to improve response efficiency.
• Maintain the customer's Cortex XSIAM solution in optimal operational condition.
• Monitor the health of the customer's environment and proactively address any issues.
• Serve as a trusted technical advisor for the dedicated customer.
• Contribute to operational committees and regular reviews with the customer.
• Drive and implement continuous improvement actions to enhance service quality.

Your strengths and key skills for the position:

You hold a Bachelor's or Master's degree (Bac+4/5) from an engineering school or university in the field of computer science, information systems, or ideally cybersecurity.
You have between 2 and 4 years of experience in the field of cybersecurity, ideally within a SOC environment.
You have hands-on experience with SIEM/XDR platforms, with knowledge of Cortex XSIAM being a strong advantage, as well as solid understanding of threat hunting and incident response methodologies.

Professional proficiency in spoken Mandarin and written Chinese is required to effectively communicate with the dedicated customer. Proficiency in English is also required for internal collaboration across global teams.

You are dynamic, organized, and have developed a solid level of autonomy in your tasks. You aspire to work in a friendly and team-oriented environment, and are genuinely curious about IT and cybersecurity topics. You demonstrate strong communication and interpersonal skills, with the ability to manage customer relationships with professionalism.

Orange Cyberdefense is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, gender, disability, ethnic origin, religion, or any other characteristic protected by applicable law. The Mandarin language requirement is strictly linked to the operational needs of this role, specifically to ensure effective communication with the dedicated customer.