Merchant Growth & Operations - ShopeePay (Full-time Contract - 12 Months)

Fresher

Job Description

Job Description

Merchant Onboarding: Support merchant onboarding alongside the MY Operations team to ensure a smooth activation experience and provide additional onboarding capacity when needed.
POSM & Vendor Management: Manage end-to-end POSM operations, including coordinating with Marketing, vendors and deployment partners on printing, inventory, delivery and quality.
Field Operations & Activations: Support strategic field initiatives such as merchant activations, campaign launches, quality assurance checks and high-priority deployments, while coordinating vendors for routine BAU deployment.
Merchant Engagement & Operations: Gather merchant feedback, support strategic lead generation initiatives, and work cross-functionally to improve operational processes and merchant experience.

Requirements

Strong communication, stakeholder management and organisational skills.
Able to manage multiple tasks and coordinate across internal teams and external vendors.
Self-motivated, detail-oriented and comfortable working independently in a fast-paced environment.
Prior experience in operations, merchant support, vendor management, project coordination or field operations is preferred.