The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group's businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).
Job Summary
We are looking for a proactive and detail-oriented Merchandiser to join our team. The Merchandiser will be responsible for planning, coordinating, and monitoring product assortments to ensure optimal stock levels, product availability, and sales performance. The ideal candidate should possess strong analytical skills, excellent communication abilities, and the capability to work closely with internal departments and suppliers.
Budgeting & Buying
- Planning of financial buy budgets with the Merchandising Manager / Retail Operations Manager per season according to the projected sales targets, sell through and unit level by product category and supplier.
- Plan size scales and provide option prior to buy.
- Together with Merchandising Manager / Retail Operations Manager, select and quantify the buy in principal office and retain accurate records.
- Set retail prices per product to achieve budgeted margin.
- Ensure the Purchase Order is accurate and timely for each season.
- Communicate closely with warehouse to supply stock to the shop floor and ensure various categories of product are delivered together especially the crucial units for each season.
- Identify suitable lifestyle and fashion products for the different Brands.
Brand Analysis
- Monitor weekly stock levels by category and product to identify the fast / slow moving items and work with the Merchandising Manager / Retail Operations Manager / Store Manager on action plan such as price changes / re-merchandising / cancellations or re-orders.
- Work with Merchandising Manager / Retail Operations Manager / Store Manager to work out the weekly targets of various product categories to achieve the budgeted sales and sell-through.
Sales Reports
- To collect weekly and monthly reports from outlets in order to update weekly sales report.
- To provide sales analysis and reports to principal suppliers.
- To provide necessary sales analysis reports for buying trips and retail comparison purposes.
Product Training
- Conduct comprehensive Product Knowledge training to all sales staff via range presentation and visual records of each season.
Purchase Orders
- Prepare PO documentation, ensuring accuracy of product info, quantities, pricing, terms, and delivery dates
- Track PO status and communicate updates to management
Liaise with WH for invoicing/receiving
- Communicate invoicing requirements between regional operations and the warehouse/central invoicing team
- Ensure accurate and timely generation of invoices based on executed POs/SOs and shipments
- Resolve discrepancies (pricing, taxes, quantities) with WH and regional teams
- Support month-end closing and audit readiness with proper documentation.
General Duties
- Assists in stock take for shop and warehouse, when required.
- During sale, assist in stock analysis, determine markdown, documentation to transfer stock, assist in set-up and pack-up and operation of the sale.
- During end-of-season sale to assist at outlets.
- To ensure all P/F invoices correspond with original order and liaise with Accounts for necessary payment.
- To liaise with warehouse to control excess stock / short shipments and alert suppliers / outlet accordingly.
- To handle all store complaints regarding stocks received – workmanship, customer returns etc.
- Create and uploading of purchase orders in EPR system
- Ensure order confirmations and invoices from suppliers are accurate
- Validate suppliers invoices and liaise with finance for payments
- Follow up with suppliers and liaise with stores for any inventory issues (e.g damage stocks, wrong items delivered, etc)
- Tracking of consignment sales and arrange stock to be returned to suppliers on regular basis
- Support operations when necessary
- Any other adhoc duties as assigned
Job Requirements
- Degree/Diploma in Business, Fashion Merchandising, Data Analytics, or equivalent
- At least 3 years experience as a Merchandiser or a similar role within the fashion, apparel, or retail industry.
- Proficient in data management and Microsoft excel.
- Detail-oriented with a focus on accuracy and quality in data reporting.
- Strong in problem solving and forecasting skills.
- Ability to present complex data insights clearly and concisely to stakeholders.
