Brief Summary
Join a dynamic team as a medical underwriter, where you will assess applications for international private medical insurance and make critical risk decisions to enhance customer experiences.
Responsibilities
- Review and underwrite new, renewal, and endorsement applications for individual and group international private medical insurance policies. Manage complex cases from start to finish, including handling requests for additional information and escalations. Conduct thorough assessments of medical histories, pre-existing conditions, and supporting documentation to facilitate informed risk decisions. Analyse and interpret medical reports, test results, and physician statements to ensure accurate underwriting outcomes. Maintain meticulous underwriting records and documentation while strictly complying with data protection regulations. Meet turnaround time (TAT) targets to ensure timely responses and enhance customer satisfaction. Collate and present monthly reports regarding completed cases, outstanding cases, TAT performance, and additional key metrics. Support the handover process at the end of the contract.
Requirements
- Minimum of 3 to 5 years of hands-on experience in medical underwriting, preferably in international private medical insurance. Proven capability to independently underwrite complex medical cases involving multiple conditions. Strong track record of consistently achieving TAT targets in a production environment. Comprehensive knowledge of medical terminology, common diseases, treatments, diagnostics, and procedures. Solid understanding of medical underwriting principles, risk assessment methods, and international health insurance products. Familiarity with global healthcare systems and regional medical practices. Proficient in internal underwriting systems and Microsoft Office applications. Quick learner adept at building good working relationships within a team and contributing to team deliverables.
