Massage Therapist

MORROW MEDICAL

MORROW Medical is a physician-led longevity and lifestyle medicine clinic in Singapore, focused on helping individuals understand, optimise, and protect their long-term health. We combine comprehensive health screening, preventive care, and evidence-based lifestyle medicine to identify early signs of metabolic, cardiovascular, and functional change-often before disease develops. Our fully licensed doctors diagnose conditions, prescribe medication, and manage chronic disease where required, while also guiding patients through personalised lifestyle interventions that support sustainable improvement. From preventive screening to ongoing medical management, MORROW Medical delivers integrated care designed to strengthen function, resilience, and long-term health outcomes.

Location: Singapore
Reports To: Recovery Zone Manager

Role Overview

As the Massage Therapist, you will be responsible for providing professional and exceptional massage and body treatments, ensuring client comfort and safety, maintaining a clean and organized work environment, and contributing to the overall operational efficiency and guest satisfaction of the establishment.

You are responsible for delivering treatments offered by Morrow, building a deep personal connection with members. You will also play a critical role in driving future bookings with returning members, educating members on the treatment benefits, and ensuring that value is consistently realised. By living and modelling the six pillars in your own life, you will be able to speak authentically and confidently about the benefits offered by the Recovery Zone. You will also work closely with the rest of the Recovery Zone team to ensure the best possible experience for all members at the Recovery Zone.

Key Responsibilities

Deliver exceptional treatments:

• Perform a variety of massage services using appropriate tools and products.
• Provide face and body treatments including facials, scrubs, wraps, and hydrotherapy, always prioritizing guest comfort and safety.

Provide Guest-focused care:

• Assess guest needs and inquire/ read about their contraindications (e.g., allergies, high blood pressure, pregnancy) before each service.
• Be punctual for all appointments and thoroughly review them post-treatment, including entering preferences and notes of each guest into the system.
• Escort guests to and from treatment rooms, checking in to ensure their comfort throughout the service.
• Courteously interact with guests, answering all spa and wellness centre related questions.
• Handle inappropriate guest behaviour by following standard operating procedures, which may include stopping a treatment and informing a supervisor.

Maintain a pristine environment:

• Keep all treatment rooms and recovery zone areas clean and neat at all times.
• Keep the treatment room, rest area clean and neat at all times, arranging tools, equipment and linen meticulously.
• Clean, maintain, and sterilize tools.
• Dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.

Operational support:

• Assist in the operations as needed, including the Reception area, Retail Area, Relaxation Area, Preparation Room, and Recovery Zone areas.
• Maintain an accurate inventory of supplies for treatment rooms.
• Report any dysfunctional equipment to the Recovery Zone Manager promptly.

Professional Development & Teamwork:

• Stay up-to-date with current techniques and modalities in your field.
• Attend daily line-ups, weekly, and monthly Recovery Zone meetings.
• Assist and perform various demonstrations and events as required.
• Adhere to all internal standards and procedures to ensure a consistently high standard of service throughout the Recovery Zone.
• Monitor and stick to your time schedule throughout the day.
• Perform all daily assigned massage therapist tasks and other duties as assigned by your supervisor, maintaining a friendly and professional business attitude.

Requirements

• Possess a valid certificate in massage services (E.g. CIBTAC/CIDESCO/ITEC/WSQ qualifications)
• At least 2 years of experience as a Spa/Massage therapist
• Good communication skills with a warm, caring attitude towards guests and Morrow members

Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of interventions. You won't just be joining a team. You will be co-creating tomorrow.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.