We are looking for a meticulous & self-motivated team player who is looking to develop experience and exposure in supporting day-to-day customer services/marketing at BSH ASEAN.
Role: Customer Service Marketing Intern
Job Description
1. Support at Service Shop
- To support front line duties at service shop, attending to walk-in customers on purchase, sales enquiries and redemption
- Assist in organizing events to drive awareness and traffic to service shop
2. Promotion & Campaigns
- Create engaging media content on social media
- Coordinate on photo/video shooting
- Work with supplier on POSM production, coordinating with supplier and agency
- Support in driving promotion plans for customer service products & services
3. Website management
- Assist in copywriting & content enhancement
- Analyze on website traffic, CTR and purchase funnel to ensure site is optimized
- Assist in implementation of new features
- SEO analysis & reporting
4. Extended warranty
- Assist in sales & order processing
Job Requirements
- Applicants should be students pursuing a degree or diploma
- Ability to work independently
- Positive attitude and willingness to learn
- Good organization and time-management skills
