Marketing and Communications Creative / Designer

The Helping Hand is a halfway house in Singapore dedicated to supporting ex-offenders in their journey of restoration and reintegration into society. Through our 4-Fold Therapy model, we seek to rebuild lives, restore relationships, and create opportunities for lasting transformation.

The goal of our Partnerships and Outreach team in THH is to change the way people and organizations think and work with ex-offenders, so that partners can grow their confidence in working with our residents, and that our Whole of Society becomes an ecosystem that lifts people, even when they fall.

More than that, the long-term goal of THH is not just to rehabilitate but to share the story of our ex-offenders and to use them as archetypes to inspire society that difficult personal change is possible, that painful familial relationships can be restored, and to encourage a healthier system that is resilient enough to lift people, even when they have made errors.

In this role as a Marketing and Communications Creative/ Designer, you will work cross-functionally with Social Work, Finance, and our Work Initiatives to drive marketing outcomes for our businesses, and amplify the transformation stories within our partners, and residents. You will report directly to the Partnerships Manager.

Work Scope

• Create fresh angles to raise awareness of our work in the halfway house
• Conceptualize and execute on graphic design for social media posts, banners, and article hero images
• Creatively come up with fresh fundraising events and manage charity events like charity golf. This would involve things like procuring items for the event, coordinating the different vendors on the day, ensuring that the messages are sent out on time, etc.
• Good to have - Video shooting and editing skills

Competencies & Experiences looked for

• You're strong in visual treatment, primarily with graphic design. This means you're skilled at turning words and finding the appropriate visual treatment for them, whether it be through Canva, Illustrator, or InDesign.
• You're good at storytelling. You're able to sniff out a story, find an angle to cut through the chaff, into the heart of the story. You're naturally good at interviewing residents, volunteers, stakeholders, and high-profile invited guests to find out why the ex-offender cause matters to them, and how to write it in a way that resonates with others.
• You've strong conceptualization skills. You're able to understand stories, and wrap them around a useful concept, that is presentable and cogent. Take for example a story on a resident's transformation. You're able to find a theme that ties it together.

Why Join Us
At The Helping Hand, your creative work will serve a purpose beyond visibility. You will help shape how society sees restoration, second chances, and human dignity. You will have the opportunity to tell stories that matter, design for meaningful causes, and contribute to work that helps transform lives and communities.

If you are someone who enjoys combining creativity, empathy, and execution, and you want your work to make a real difference, we would love to hear from you.