Role Overview
We are seeking a driven and detail-oriented Marketing and Business Operations Intern to support our daily operations while contributing to our marketing and growth initiatives. This role offers hands-on experience across operations, marketing, and sales, providing a strong foundation for a future career in the medical device or healthcare industry.
About us
Alcotech is a company that specialises in Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.
Learning Outcomes
- Analytical Skills: Develop strong problem-solving and analytical capabilities through process optimisation, data tracking, and marketing performance analysis.
- Marketing & Commercial Exposure: Gain hands-on experience in digital marketing, product positioning, and marketplace management, understanding how marketing drives sales in a regulated industry.
- Interpersonal Development: Enhance communication and teamwork skills by interacting with customers, logistics partners, and internal teams.
- Operational Excellence: Acquire practical experience in business operations, logistics coordination, and process improvement with a focus on efficiency and scalability.
Responsibilities
Business Operations
- Assist in the daily management of business operations, including logistics coordination, process improvement, and task execution
- Manage marketplace orders and ensure smooth order fulfillment
- Coordinate with logistics partners to ensure safe and efficient handling of goods
- Support drug testing operations when required
- Conduct diagnostic checks on malfunctioning Alcohol Testers
Marketing & Sales Support
- Create, update, and optimise product listings across online sales platforms (e.g. marketplaces, website)
- Assist in developing marketing content such as product descriptions, visuals, and promotional materials
- Support digital marketing efforts including social media, email campaigns, and online promotions
- Analyse basic marketing and sales data to identify trends and improvement opportunities
- Work with the team to improve product positioning and customer engagement strategies
Customer Experience
- Respond to customer inquiries and ensure timely issue resolution
- Maintain high standards of customer satisfaction through clear communication and follow-ups
General
- Handle ad-hoc operational and marketing tasks, contributing to overall business efficiency and growth
Requirements
- Keen interest in marketing, business operations, and/or healthcare industry
- Proactive, organized, and able to handle multiple tasks
- Strong communication skills and attention to detail
- Able to commit to a full-time internship for at least 6 months
- Credit bearing
- Able to start ASAP
Work Environment
- Office working environment
- Monday - Friday, 9 am - 6 pm
Our office is located at:
25 Bukit Batok Crescent
#09-13 The Elitist
Salary: $1,000 monthly
