Job Scope & Responsibilities
- Prepare and issue sales quotations and process customer sales orders, including delivery scheduling and coordination.
- Coordinate with suppliers and principals for purchase order processing, delivery scheduling, and order fulfillment.
- Follow up on quotations, enquiries, and orders with customers, suppliers, and principals to ensure smooth operational flow.
- Handle urgent enquiries and quotations as required, including working beyond normal office hours where necessary, managing the full operational cycle from enquiry to delivery completion.
- Place customer orders accurately with the appropriate supplier or principal.
- Act as the key coordinator among Principals, Suppliers, Customers, and Agents throughout the entire sales process, including enquiry, quotation, order receipt, acknowledgement, and fulfillment.
- Request and manage operational updates such as readiness status, dispatch details, freight tracking, shipping documentation, legalization, invoicing, and related documentation where applicable.
- Create, maintain, and control all manual and electronic filing systems for customer sales cases and relevant operational documents.
- Conduct market analysis on existing and potential regions where the company is active or intends to expand, identifying business opportunities, growth potential, and market prospects.
Business Scope
- Serve Shipowners, Ship Managers, Traders, Resellers, and Suppliers involved in marine lubricant supplies to international vessels.
- Manage the supply of marine lubricants for major brands through Unimarine's diverse portfolio and market offerings.
- Support the export of marine products to regions where supply availability is limited, leveraging Unimarine's global partner network.
Requirements
- Strong command of written and spoken English
- Positive attitude with strong teamwork and collaboration skills.
- Enthusiastic, detail‑oriented, and highly responsible.
- Trustworthy, ethical, and able to handle sensitive commercial and operational information.
- Goal‑focused with the ability to manage multiple tasks and work under time pressure when required.
