Position Title: Senior Field Service Engineer
- Working Location: Jurong East
- Working Days: Monday - Friday
- Working Hours: 8:30am - 5:15pm
- Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance
- Salary range (Junior) : SGD 3,500 to SGD 4,500 + SGD250 Transport Allowance , 13th month
Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.
Specific Responsibilities
- Standby support and emergency call for customer support.
- Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
- Generate a service report to customer in a systematic manner.
- Investigate and handle all customers complaints related to product failures.
- Investigates root causes of failures and recommend solutions.
- Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
- Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
- Develop service training material, ensures all technical and training documents are up-to-date and organized.
- Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.
Qualifications / Requirements
- Diploma/degree in Electrical/Mechanical Engineering with at least 3 years of relevant experience
- This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
- Candidates with equivalent professional background will be considered
- Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
Interested applicants, WA your resume to +65 9136 9792 or email your resume to [Confidential Information].
Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932
The SupremeHR Advisory Pte Ltd EA No: 14C7279
