MARCOMMS EXECUTIVE (1 YEAR CONTRACT)

MARCOMMS EXECUTIVE (1 YEAR CONTRACT)

(This Contract role may be subject to renewable)

As the Marcomms Executive of Civil Service Club (CSC), you will be responsible for managing and growing the Club's digital, social media and broadcasting platforms. This includes developing and executing engaging content and campaigns, managing email marketing, and collaborating with internal teams to promote the Club. You will also be responsible for tracking and optimising the performance of CSC's digital, social media and broadcasting platforms. You will work closely with clubhouse teams to market their facilities and offerings. In this role, you will report directly to the Marcomms Manager.

Responsibilities:

1. Manage and grow CSC's digital channels including the website, email marketing and social media and broadcasting platforms such as Facebook, Instagram, Tik Tok, Telegram, WhatsApp Channel

2. Develop and execute social media content calendars aligned with CSC's marketing priorities, seasonal activities, promotions and business needs, in collaboration with internal teams and vendors

3. Plan, create, and publish engaging digital and social content, including videos, reels, stories, graphics, photography and written content, while maintaining a consistent CSC brand voice and visual identity

4. Monitor social media trends, audience behaviour and member sentiment to identify relevant content opportunities, emerging trends and areas for improvement

5. Foster online community engagement by monitoring and responding to comments, messages, enquiries and feedback across CSC's social media and broadcasting platforms in a timely and professional manner

6. Plan and execute email marketing campaigns, including managing mailing lists, scheduling and monitoring campaign performance

7. Track, analyse and report on the performance of CSC's digital, social media and broadcasting channels, and recommend improvements to increase reach, engagement, traffic and conversions

8. Work closely with clubhouse teams to market their facilities and offerings

9. Perform any other duties as assigned

Requirements:

• Diploma or Degree in Marketing, Communications, Digital Marketing, or related fields

• Minimum 1 year of relevant experience in digital marketing, social media management or marketing communications

• Demonstrated experience in managing and growing social media and digital channels, preferably across multiple platforms

• Strong copywriting, content creation and visual storytelling skills, with experience in developing digital, social media and email marketing content

• Proficiency in short-form video production and editing, photography and tools such as Canva, CapCut and Mailchimp is preferred

• Up-to-date with social media trends, digital content formats, platform best practices and emerging technologies. Familiarity with AI tools for content creation, research, ideation, data analysis and workflow optimisation is an advantage

• Familiarity with digital analytics and website content management. Basic knowledge of SEO and UX/UI principles will be beneficial

• Strong project management and organisational skills, with the ability to manage multiple campaigns and deadlines independently

• Strong interpersonal and communication skills, with the ability to collaborate effectively with internal stakeholders, agencies and vendors

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn and expected salary.